8. How to update this policy 

Labpano understands the importance of personal information to you and will make every effort to protect your personal information safely and reliably. We are committed to maintaining your trust in us and protecting your personal information by abiding by the following principles: principle of consistent power and responsibility, principle of clear purpose, principle of choice consent, principle of least sufficient use, principle of ensuring safety, principle of subject participation, principle of openness and transparency, etc. At the same time, Labpano promises that we will take appropriate security measures to protect your personal information in accordance with the industry's mature security standards.

Please read and understand this privacy policy carefully before using our products or services.

Personal information refers to all kinds of information recorded electronically or by other means that can identify the identity of a particular natural person or reflect the activities of a particular natural person independently or in combination with other information.

(i) cookie

To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With cookies, websites can store data such as your preferences or the items in your shopping basket.

We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have the ability to block cookies. But if you do, you'll need to personally change the user settings every time you visit our site. For more information on how to change browser settings, please visit the introduction page of each browser's official website.

(ii) cookie similar technology

In addition to cookies, we may also use web beacons and pixel tags on our websites. For example, an email we send you may contain a click URL that links to the content of our website. If you click on the link, we will track the click to help us understand your product or service preferences and improve customer service. A web beacon is usually a transparent image embedded in a web site or email. With the help of the pixel tag in the E-mail, we can know whether the E-mail is opened or not. If you do not wish your activities to be tracked in this way, you may unsubscribe from our mailing list at any time.

(i) sharing

We will not share your personal information with any company, organization or individual other than Labpano, except as follows:

1. Sharing with express consent: after obtaining your express consent, we will share your personal information with other parties.

2. We may share your personal information in accordance with laws and regulations or mandatory requirements of government authorities.

3. Share with our subsidiaries: your personal information may be shared with our subsidiaries. We will only share necessary personal information for the purposes stated in this privacy policy. If the affiliate intends to change the purpose of processing personal information, it will seek your authorization again.

4. Sharing with authorized partners: some of our services will be provided by authorized partners only for the purposes stated in this policy. We may share some of your personal information with partners to provide better customer service and user experience. For example, when you purchase our products online, we must share your personal information with the logistics service provider to arrange delivery, or arrange for partners to provide services. We will only share your personal information for legal, legitimate, necessary, specific and specific purposes and will only share such personal information as is necessary to provide services. Our partners have no right to use the Shared personal information for any other purpose.

Currently, Labpano's authorized partners include our suppliers, service providers, and other partners. We send the information to support our business in the global scope of the suppliers, service providers and other partners, the support includes providing technology infrastructure services, trading and communications services (e.g., payment, logistics, SMS and email services, etc.), analyzing the use of our service, to measure the effectiveness of advertisement and services, to provide customer service, convenient payment or academic research and investigation, etc.

We will enter into strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to treat personal information in accordance with our instructions, this privacy policy and any other relevant confidentiality and security measures. 

(ii) assignment

We will not transfer your personal information to any company, organization or individual, except for the following:

1. Transfer by express consent: upon your express consent, we will transfer your personal information to other parties;

2. When it comes to merger, acquisition or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization holding your personal information to continue to be subject to this privacy policy, otherwise we will require the company or organization to seek authorization from you again.

(iii) public disclosure

We will only publicly disclose your personal information if:

1. After obtaining your express consent;

2. Law-based disclosure: we may disclose your personal information publicly under the mandatory requirements of laws, legal procedures, lawsuits or competent government authorities.

(i) we have used industry-standard security measures to protect your personal information from unauthorized access, public disclosure, use, modification, damage or loss. We will take all reasonable measures to protect your personal information. For example, data (such as credit card information) exchanged between your browser and the service is protected by SSL encryption; We provide HTTPS safe browsing mode for Labpano official website; We will use encryption to ensure the confidentiality of the data; We will use trusted protection against malicious attacks on our data; We set up a personal information protection unit; We will deploy access control mechanisms to ensure that only authorized personnel have access to personal information. In addition, we will conduct security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(ii) we will take all reasonably practicable measures to ensure that irrelevant personal information is not collected. We will only retain your personal information for as long as is necessary to achieve the purposes stated in the cost policy, unless the retention period is extended or permitted by law.

(iii) the Internet is not an absolutely secure environment, and the way you communicate with other Labpano users in email, instant messaging and other forms of communication is not encrypted. We strongly recommend that you do not send personal information in this way. Please use complex passwords to help us secure your account.

(iv) the Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will assume the corresponding legal responsibility.

(v) in the event of an unfortunate personal information security incident, we will inform you in accordance with the requirements of laws and regulations: we will take a reasonable and effective way to release the announcement.

At the same time, we will also comply with the requirements of the regulatory authorities, take the initiative to report the handling of personal information security incidents.

In accordance with the relevant laws, regulations and standards of China and the common practices of other countries and regions, we guarantee that you exercise the following rights with respect to your personal information:

(i) access to your personal information

You have the right to access your personal information in accordance with laws and regulations. If you want to exercise your data access rights, you can do so yourself by:

Account information - if you wish to access or edit your personal information and payment information in your account, change your password, add security information or close your account, you can do this by visiting our website or application's personal information, change password and other relevant pages. However, you may not be able to modify the initial registration information provided at the time of registration for security and identification reasons or as required by laws and regulations.

If you do not have access to this personal information through the above methods, you may contact us at any time by E-mail at support@labpano.com or by way of the website or application.

(ii) correct your personal information

You have the right to ask us to make corrections when you find errors in the personal information we handle about you.You may feel free to email us at support@labpano.com or contact us as provided on the website or application.

(iii) delete your personal information

You may request us to delete your personal information if:

1. If our handling of personal information violates laws and regulations;

2. If we collect or use your personal information without your consent;

3. If our handling of personal information violates our agreement with you;

4. If you cancel your account;

5. If we no longer provide products or services to you.

If we decide to respond to your request for deletion, we will also notify the entities receiving your personal information from us and request them to delete it in a timely manner, unless otherwise stipulated by laws and regulations or those entities obtain your independent authorization.

When you or we assist you to remove the relevant information, we may not be able to immediately remove the corresponding information from the backup system due to applicable laws and security technologies. We will store your personal information securely and isolate it from any further processing until the backup can be cleared or anonymous.

(iv) change the scope of your authorized consent

Each business function requires some basic personal information to complete.You may at any time grant or withdraw your authorized consent for the collection and use of additional personal information collected.

You can do it yourself by:

By visiting the authorization page of our website or application, the authorization consent of your personal information can be reset.

After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of your personal information based on your authorization.

If you do not want to accept the commercial advertisement we send to you, you can unsubscribe at any time through our email or SMS.

(v) the subject of personal information cancels the account

You may cancel your previously registered account at any time by emailing support@labpano.com.

After the cancellation of the account, we will stop providing products or services to you and delete your personal information according to your requirements, unless otherwise stipulated by laws and regulations.

(vi) constraint information system automatic decision-making

In some business functions, we may only make decisions based on non-manual automatic decision-making mechanisms such as information systems, algorithms, etc. If these decisions significantly affect your legitimate rights and interests, you have the right to ask us for an explanation, and we will provide appropriate remedies.

(vii) respond to your above request

For security reasons, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.

If you are not satisfied, you can also complain or report to the network information, telecommunications, public security and industrial and commercial regulatory departments.

For your reasonable request, we do not charge a fee in principle, but for repeated requests beyond the reasonable limit, we will charge a certain cost as the case may be. We may reject requests that are unreasonably repetitive, that require too much technology (for example, a new system needs to be developed or existing practices need to be radically changed), that pose a legitimate risk to others, or that are very impractical (for example, involving information stored on backup tapes).

Under the following circumstances, we will not be able to respond to your request as required by laws and regulations:

1. directly related to national security or national defense security;

2. Directly related to public security, public health and major public interests;

3. Directly related to criminal investigation, prosecution, trial and execution of judgment;

4. There is sufficient evidence that you have subjective malice or abuse of rights;

5. Responding to your request will cause serious damage to your or other individuals' or organizations' legitimate rights and interests.

6. Involving trade secrets.

Our products, websites and services are primarily aimed at adults. Children are not allowed to create their own user accounts without the consent of their parents or guardians.

In the case of the collection of personal information of children with the consent of parents, we will only use or publicly disclose such information when permitted by law, with the explicit consent of parents or guardians or necessary to protect children.

Although local laws and customs define children differently, we regard anyone under the age of 14 as a child.

If we find ourselves collecting personal information about a child without prior, verifiable parental consent, we will try to delete the data as soon as possible.

In principle, personal information collected and generated by us within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China.Since we provide products or services through our worldwide resources and servers, this means that your personal information may be transferred to or accessed from overseas jurisdictions in the countries/territories where you use products or services. We will conduct safety assessment according to the requirements of laws and regulations before the transfer. Such jurisdictions may have different data protection laws or may not have them in place. In such cases, we will ensure that your personal information is adequately and equally protected within the People's Republic of China.

Our privacy policy may change. We will post any changes to this policy on this page. We also provide more prominent notifications of major changes.

Significant changes referred to in this policy include but are not limited to:

1. Major changes have taken place in our service model. Such as the purpose of processing personal information, the type of processing personal information, the use of personal information, etc.;

2. The main objects of personal information sharing, transfer or public disclosure change;

3. Your right to participate in the processing of personal information and the way it is exercised have undergone significant changes;

If you continue to use Labpano's products and services after the policy update takes effect, you have fully read, understood and accepted the updated policy and are willing to be bound by the updated policy.

If you have any questions, comments or suggestions regarding this privacy policy, please email us at: support@labpano.com

If you are not satisfied with our reply, especially if our personal information processing behavior damages your legitimate rights and interests, you can also complain or report to the network information, telecommunications, public security and industrial and commercial regulatory departments.